Arrival and departure
Citizens of the European Union and the Schengen area may enter South Tyrol and Italy. Feel safe
Highest quality standards of cleaning and hygiene were already our priority in the past and are even more important today. Our already extensive hygiene guidelines have been reviewed and adapted where necessary. For example, we have provided various disinfectant dispensers within the hotel.We are ready - now more than ever
Our employees work in certain areas where the necessary distance cannot be maintained with mouth and nose protection. Under the mouth and nose protection we smile all the more, even though you may not see our facial expressions as you used to. Flexible holiday planning
In order to make the planning of your holiday easier for you, we offer you the possibility to postpone or cancel your reservation free of charge until 2 days before arrival for all bookings until September 30th 2020. For bookings from 1 October our normal terms of booking apply (free cancellation up to 8 days before arrival).Feel free
An advantage is, that we can offer generous space for our guests everywhere. This is why the distance of 1 metre can be maintained nearly unnoticed. However in the hotel and in the city we recommend to have a mouth and nose protection with you, in case you are unable to keep the recommended distance. We ask you to keep sufficient distance out of respect for other guests.Enjoy
We adapted the seating arrangement, the distance between the individual tables became bigger. Please use a mouth and nose protection at the buffet. Dinner will be served mainly as usual. As usual, it will be possible to request room service (against payment) during meal times.Wellness & Spa
Enjoy our spa areas - there will be plenty of room for you to relax: The terrace, the infinity pool and the whirlpools of the Sky Spa, the palm garden and the pool of the Garden Spa including rest and relaxation areas and saunas are ready for you to unwind. Furthermore, as always, 12 in- and 13 outdoor pools and the 5 hectare park at Terme Merano await.
Please note that there are no sauna infusions at the moment.
Our massage and beauty treatments are available to you without restrictions. Our trained staff will look after you and pamper you professionally and in compliance with all hygiene standards.
Our active program will continue to take place, but in smaller groups and often outdoors.Merano and surroundings
Our bike rental is available to you as usual and to the full extent. You can explore the surrounding cycle paths and enjoy nature. The cable car to Merano 2000 is open. Shops, bars and restaurants are open, as well as museums and places of interest. The public transport is in operation. As you see, the usual variety of Merano is at your disposal and awaits!Be informed
All important information during your stay can be found on our online information channel www.htm.newsExperience hospitality
In order to be able to make your holiday a relaxed one as usual, we will continue to do everything we can to make you feel good: Enjoy the magic of our small town of Merano, explore the unique South Tyrolean nature and let us spoil you - that was and is still a holiday at the Hotel Terme Merano. Thank you for helping us create a relaxed and unique holiday atmosphere for everyone by accepting and respecting these few rules.Always up to date
This information page and all our measures are updated continuously. Any further questions? Please do not hesitate to contact us by e-mail at email@example.com
or simply call us at +39 0473 259 259.